When customer service excellence is your goal for call
center management, Informatix is your team.
Call Center Management
Full Service Operations
The Challenge for Agencies today……
The challenge to do more with less is a constant one for every business today. While budgets decrease, the demands for efficiency, confidentiality of customer data, and improved levels of customer care increases.
Expanded Options Using Today’s Technology
Informatix’ innovative call center solutions meet the challenge. We provide mission critical solutions that are secure, reliable and customer-centric. In concert with our philosophy of customer service excellence, your customers will experience:
Excellence in Service Delivery
We realize that often the only interaction an individual has with an agency or business is with a customer service representative. Customer Service Agents represent your agency or business; it is critical that this interaction be courteous, professional, and effective. Our experienced staff have the expertise to ensure that their services focus on client satisfaction and support.
For more information about our Call Center services, click here.